"Certificate in Family Business Communication
& Conflict Management"
~ Designed specifically for you, your family & your business ~
GET REAL © Courses
Click on the course name to find out more
- Define what conflict means to you
- Recognize your conflict mindset
- Understand the emotional climate
- Take control of your conflict response
- Learn how to set boundaries and be assertive
- Appreciate anger and its phases
- Apply emotional intelligence to keep calm
- How to defuse and walk away from conflict
- How to have a "good" fight
- Recognize the conflict signposts
- Identify types and styles of conflict
- Analyze and interpret conflict styles
- Consider how different styles interact
- Manage power and control dynamics
- Practice the skills needed for difficult conversations
- Learn different conflict resolution processes
- Understand the family business system
- Identify roles & responsibilities
- Appreciate the family system
- Recognize system dynamics
- Learn the myths about dealing with conflict
- Identify the best approach
- Practice navigating the conversation
- Family system governance
- Navigate the business system
- Recognize your business identity
- Identify your leadership personality
- Get real with authentic leadership
- Key leadership skills for managing conflict
- How to give and receive feedback
- Management vs ownership succession
- What's wrong with nepotism anyway?
- The coach-approach to intergenerational leadership
- Learn and practice business negotiation
- Business system governance
- Understand the ownership system
- Recognize classic ownership conflicts
- Psychological ownership of non-family employees
- Ownership system governance
- Negotiating ownership structures (pre-nuptuals, shareholders agreements, buy-sell agreements)
- Cultivate stewardship in the next generation
- Proactive succession planning
- Aligning goals and objectives
- Succession of values
- Leaving your legacy - renewal vs retirement
